CO. CARLOW VEC GETS TO THE CORE OF PARTNERSHIP
• Customer Service Charter
• Customer Service Survey
• Partnership Charter
• Partnership/Workplace Innovation Week Newsletter
An email address (firstname.lastname@example.org) has been set up so that should people wish to put forward innovative ideas they can submit them directly to Co. Carlow VEC
Useful Partnership Links:
(Please click this link to access additional links!)
Useful Partnership Links:
VEC National Partnership Forum http://www.vecnpf.com/
National Centre for Partnership & Performance http://www.ncpp.ie/
Irish Vocational Education Association http://www.ivea.ie/
Department of Education and Science http://www.education.ie/home/home.jsp?pcategory=27173&ecategory=27173&language=EN
Labour Relations Commission http://www.lrc.ie/docs/Welcome/4.htm
Equality Authority http://www.equality.ie/
European Social Fund http://www.esf.ie/en/homepage.aspx
Human Capital Investment Operational Programme 2007-2013 http://www.esf.ie/en/hci-overview.aspx
Co. Carlow VEC Local Group Members:
Marian Duffy - Joint Vice Chair
Linda O'Brien - Joint Chair
Tara Kelly, TUI - Joint Chair
Ruth Hanley Doran, IMPACT
Thomas Sheehan, AMICUS
Alma Kavanagh, IMPACT
Emily Watchorn, IMPACT - Joint Vice Chair
CORE VALUES AT WORK IN COUNTY CARLOW VEC
Encourage staff to be clear on their own role and on collective responsibility to achieve success through the VEC team. Encourages and supports others in pursuit of VEC goals.
Works well with others to achieve a common aim and works to establish common ground providing support where possible.
Promotes behaviour that is in the best interests of the VEC, its staff and customers at all times. Motivates and encourages others to take ownership of the VEC objectives and promotes a shared vision of the future.
Welcome all staff to actively make their contribution to the service delivery of the VEC. Each person at every level in the organisation is encouraged to participate.
Recognises that customers are the purpose of the VEC's existence and approaches every initiative with their interests in mind.
A local VEC Partnership Working Group was established by each Vocational Education Committee to implement the Partnership process and the requirements of the Programme for Prosperity and Fairness in each Vocational Education Committee in accordance with the guidelines and suggestions of the V.E.C. National partnership Forum.
Co. Carlow VEC's Local Working Group is now focussing on the implementation of the specific priority measures/initiatives for each commitment to be achieved during the lifetime of TOWARDS 2016.
These include the areas of:
Team and Cross-Functional Working
New Technology and Legislative Change
Attendance Patterns and Customer Service
Management of Change
Performance Management and Development
Review of Human Resource Policies
Common Recruitment Pool
Rationalisation of Pay Arrangements
National Award for Carlow VEC
Co. Carlow VEC received a National Partnership Forum award for ‘Partnership in Action’ in 2008 at the National Partnership Forum’s annual conference in Thomond Park, Limerick, on December 2nd. Carlow VEC came first in this category out of sixteen shortlisted entrants. The award was accepted on behalf of Co. Carlow VEC by Linda O’Brien Joint Chair of the Local Partnership Working Group. The NPF was founded to develop a partnership culture to ensure the modernisation and development of the VEC sector for our customers in VECs throughout the country.
Former Chief Executive Officer of Co. Carlow VEC, Laurence Kavanagh, described this as ‘…a great recognition of the ongoing work in Carlow VEC to improve upon its services…’ and commended all involved.